[Naturegirl]

I bought this the other and when I opened it the liquid had the consistency of sour cream. Has anyone else had this? I'm not sure of there is a problem with the product or if this is what Silk soy means the new "smoother and creamer" part is.

 

[flvegnewbie]

No, sorry I haven't bought the creamer, but it doesn't sound right to me if it's the consistency of sour cream. Take it back to the store & let them look at it & get you another container.<img alt="" class="inlineimg" src="/images/smilies/yes.gif" style="border:0px solid;" title=":yes:"><br><br><br><br>
Sorry you had to deal with it!<img alt="" class="inlineimg" src="/images/smilies/hug.gif" style="border:0px solid;" title=":hug:"><br><br>
Michelle

 

[flvegnewbie]

No, sorry I haven't bought the creamer, but it doesn't sound right to me if it's the consistency of sour cream. Take it back to the store & let them look at it & get you another container.<img alt="" class="inlineimg" src="/images/smilies/yes.gif" style="border:0px solid;" title=":yes:"><br><br><br><br>
Sorry you had to deal with it!<img alt="" class="inlineimg" src="/images/smilies/hug.gif" style="border:0px solid;" title=":hug:"><br><br>
Michelle

 

[meatless]

YES I had one that was that consistency. Two, actually.<br><br><br><br>
They smell fine and I tried it once and they worked fine, but it still makes me nervous.<br><br><br><br>
I bought another one with a later date that is "smoother and creamier" and it has a different consistency completely!

 

[Naturegirl]

<div class="quote-container"><span>Quote:</span>
<div class="quote-block">Originally Posted by <strong>meatless</strong> <a href="/forum/post/0"><img alt="View Post" class="inlineimg" src="/img/forum/go_quote.gif" style=""></a><br><br>
YES I had one that was that consistency. Two, actually.<br><br><br><br>
They smell fine and I tried it once and they worked fine, but it still makes me nervous.<br><br><br><br>
I bought another one with a later date that is "smoother and creamier" and it has a different consistency completely!</div>
</div>
<br><br><br>
I actually bought 2 as well at the same time and they were both the same weird consistency. I tried it too and it seemed fine, and no one is sick today! But who knows. It creeps me out a bit.

 

[jeezycreezy]

I learned to drink my coffee black when I went vegan.<br><br><br><br>
Reading this I think I'm lucky there were no commercial vegan creamer substitutes back then. Yuck.<br><br><br><br>
Cheers!<br><br>
TJ

 

[epski]

Call Silk and let them know. If this is a common problem, they should be alerted to it ASAP.

 

[Tofu-N-Sprouts]

I ran into that too... I used it as a sour-cream substitute, since the exp. date wasn't reached... it was perfectly fine - but NOT what I would use in my coffee...

 

[borealis]

They are meant to have that consistency. That's what "smoother and creamier" means to White Wave, I guess. I took back two thinking they were bad, then the next time I went to the store they had signs up explaining the change. I bought one and used it, but I'm not buying any more.<br><br><br><br>
I think it's gross. The flavor is okay, but not as good as it was imo. But the texture is weird and greasy in my coffee. And there is a lot of product left in the container at the end, clinging to the sides. It's very wasteful.<br><br><br><br>
I'm not buying it any more, which is too bad because it's the only soy cream product available in my area. I can get used to soy milk in my coffee (chocolate soy milk works better) but I really liked the old Silk.<br><br><br><br>
I wrote to White Wave and this is the canned response I got:<br><br><br><br><div class="quote-container"><span>Quote:</span>
<div class="quote-block">Thank you for your e-mail to alert us of the recent experience you had<br><br>
with Silk® Creamer. We have notified our Quality Assurance Department so<br><br>
they can investigate and take corrective action.<br><br><br><br>
Best-quality food products have been this company's passion since its<br><br>
beginning. Around here, there isn't a single person who does not share<br><br>
that goal, and who does not take pride in our record of achievement.<br><br>
Incidents like the one you reported are rare, and we apologize for the<br><br>
inconvenience.<br><br><br><br>
For us, the good news is that you cared enough to let us know about it.<br><br>
We thank you for that. Please call or email us so we can send out a<br><br>
reimbursement for the inconvince.<br><br><br><br><br><br>
Thanks again for contacting the Consumer Affairs Department.<br><br><br><br>
Sincerely,<br><br>
Lorena Cano<br><br>
Consumer Response Representative</div>
</div>
<br><br><br>
Obviously a form letter. But I still think it's a good idea to write them if you don't like it (or if you do, I guess). Just because they use form letter responses doesn't mean that consumer opinions don't count. They'll listen most to sales figures, though -- and I imagine the only way they'll change Silk Creamer back to the way it was is if sales drop off sharply.

 

[thebelovedtree]

Borealis, Rich's coffee creamer (in the freezer section w/ the cool whip) is vegan and IMO better than the silk any way, plus it's cheaper. It isn't as good for you, but I don't use much anyway, so thats what I go for.<br><br><br><br>
I am going to check out the creamer for a sour cream replacement, it's cheaper than sour supreme here and I wouldn't have to go to a speciality store.

 

[Jessica Alana]

Apparently there's a thickener in it. And sometimes too much of it.<br><br><br><br><br><br>
I've never had it. I'll hafta try it.

 

[froggythefrog]

This sounds like bad news... They "improved" my coffee creamer. Not good!

 

[borealis]

<div class="quote-container"><span>Quote:</span>
<div class="quote-block">Originally Posted by <strong>thebelovedtree</strong> <a href="/forum/post/0"><img alt="View Post" class="inlineimg" src="/img/forum/go_quote.gif" style=""></a><br><br>
Borealis, Rich's coffee creamer (in the freezer section w/ the cool whip) is vegan and IMO better than the silk any way, plus it's cheaper. It isn't as good for you, but I don't use much anyway, so thats what I go for.</div>
</div>
<br><br><br>
I haven't seen that, but I'll have a look for it. Thank you!<br><br><br><br><div class="quote-container"><span>Quote:</span>
<div class="quote-block">I am going to check out the creamer for a sour cream replacement, it's cheaper than sour supreme here and I wouldn't have to go to a speciality store.</div>
</div>
<br><br><br>
Except it's slightly sweet... depending on what you want sour cream for, that might be okay. Also I found it to be more liquidy than typical sour cream, more like runny yogurt.