VeggieBoards banner

1 - 13 of 13 Posts

·
Registered
Joined
·
3,473 Posts
Discussion Starter #1
For my birthday, my sister got me a rice cooker. It happened to be the display model, so there was no box or instruction booklet.<br><br><br><br>
There are two settings; cook and warm. I tried putting in rice and water in the normal amounts for stove top, plugged it in, and set it to cook. After a certain amount of time, it automatically went to warm, and then I checked it. It was burnt on the bottom, but the rest tasted good. I tried it again and added more water, and the same thing happened.<br><br><br><br>
Do I just leave it on cook until the water boils, then put it to warm? The model is Rival 4350.
 

·
Registered
Joined
·
11,049 Posts
Most things, you can look online for an instruction manual..<br><br><br><br>
However; I'm wondering if the rice cooker isn't working as it should... it sounds like it heats up too high? Maybe there was a reason it was the 'display' model...
 

·
Registered
Joined
·
3,473 Posts
Discussion Starter #3
Couldn't find one online. I did find one review, and in the review the person referred to turning the rice cooker on cook, and then later it would turn to warm when done.<br><br><br><br>
Maybe I need to turn it to warm when the water boils?
 

·
Registered
Joined
·
3,473 Posts
Discussion Starter #4
I found information, and it looks like I did do it right. So maybe it is heating it too high. I noticed that water bubbled up and some of it came through the steam vent.
 

·
Registered
Joined
·
4,203 Posts
Look for a web site corresponding to the manufacturer, and under the support/customer service area you can likely find a downloadable manual.<br><br><br><br>
I also recommend "The Ultimate Rice Cooker Cookbook" which you can find inexpensively eg. at <a href="http://www.half.com" target="_blank">www.half.com</a>. It has lots of info on how to properly cook all manner of grains and seeds.<br><br><br><br>
If you had water coming out the top, it's entirely possible that you tried to make too big a batch.
 

·
Registered
Joined
·
3,473 Posts
Discussion Starter #6
Oddly enough, that rice cooker is not on Rival's website. I wonder if it's been discontinued.<br><br><br><br>
Definitely wasn't too much rice in there, I had 1 cup of water/1/2 cup rice in an 8-cup cooker.<br><br><br><br>
Thanks for the advice about the book, though. <img alt="" class="inlineimg" src="/images/smilies/smiley.gif" style="border:0px solid;" title=":)">
 

·
Registered
Joined
·
11,049 Posts
My rice cooker has a trouble-shooting part in the back of the manual and even though it's somewhat poorly translated from Japanese in some parts, it says if the water bubbles out the steam vents it can be caused by "abundant overloading the rice cooker product" (which it appears you are definitely not doing) or the heating element has malfunctioned and the cooker needs to be serviced "with closest place of nearest authorized repair" or something to that effect <img alt="" class="inlineimg" src="/images/smilies/laugh.gif" style="border:0px solid;" title=":lol:">.<br><br><br><br>
So yeah, not much help there, but just reading through my rice-cooker manuel to see if there were any ideas.<br><br><br><br>
It's also possible you have a model manufactured for sale in the UK or Canada - sometimes they aren't quite the same as ones from the US and won't be shown on the company website.
 

·
Banned
Joined
·
1,524 Posts
I have the same problem with the rice cooker I use now, regardless of batch size, though mine doesn't burn, it just gets a medium light brown crust that's actually pretty tasty. I've had perfect rice cookers in the past, so I've always attirbuted it to too much heat. It's the same effect as if you were cooking stivestop with the flame too high.
 

·
Registered
Joined
·
496 Posts
I just did a real quick search and found this. See if any of these questions/answers shed light on your dilemma(s).<br><br><br><br><a href="http://www.fixya.com/support/p103700-rival_4350_8_cup_rice_cooker" target="_blank">http://www.fixya.com/support/p103700...up_rice_cooker</a><br><br><br><br><img alt="" class="inlineimg" src="/images/smilies/smiley.gif" style="border:0px solid;" title=":)"><br><br><br><br>
ETA: and I found this text: "The Rival® rice cooker makes it easy for perfect rice every time just measure the rice, add water and push the button! This steamer will cook your rice and automatically switch to a keep warm mode when it is done. It also comes with a basket that sits on top of the rice bowl for steaming vegetables and preserving all the nutrients usually lost when cooking vegetables"<br><br><br><br>
Prolly just a dup of what you've found but what the heck. YK? <img alt="" class="inlineimg" src="/images/smilies/smiley.gif" style="border:0px solid;" title=":)">
 

·
Registered
Joined
·
3,473 Posts
Discussion Starter #11
Anthony: The other models weren't even close, when I looked at the website. I sent off an email to them a couple of days ago, but no response yet (probably because it's the weekend).<br><br><br><br>
Tofu: Thanks for that information, I'm in Canada (and it was bought in Canada) so that might be the reason it wasn't on the website. I'd hate to see what this thing would do with 4 cups of water/rice, with the way it's acting over 1 cup water and 1/2 cup of rice!<br><br><br><br>
orapunzel: Thanks, I looked through that. I tried doing it earlier with washing the rice first in 3 changes of water, and then I turned it to warm when I noticed it boiling up and watched it like a hawk until I decided it was done. A pain in the butt, but it didn't burn this time at least.<br><br><br><br>
I wonder if the fact that I'm using jasmine rice is affecting it, too? I'll have to try it with brown or plain white sometime. Jasmine rice cooks just like white rice normally.
 

·
Registered
Joined
·
1,251 Posts
Its possible that you had too little rice instead of too much. My 10 cup rice cooker has a minimum cooking size of 2 cups of rice. Try it with 1 cup of rice and 2 cups of water.<br><br><br><br>
Your rice cooker might also need less water than cooking rice in a pot.<br><br>
Most rice cookers usually shut off by sensing the temperature has exceeded 212 degrees at the bottom of the pan. This happens when all of the liquid water has boiled away. It might be possible that it has to cook too long to get rid of all of the water and that's what causes the rice to burn.<br><br><br><br>
Our rice cooker always has a bit of rice at the bottom that's a golden burnt color, but our manual said to expect that.
 

·
Registered
Joined
·
1 Posts
(www).<a href="http://fixya.com/support/p103700-rival_4350_8_cup_rice_cooker" target="_blank">fixya.com/support/p103700-rival_4350_8_cup_rice_cooker</a> (URL munged cuz I can't insert full URL till I'm not a newbie any more) -- simply copy/paste into browser & delete the ()...<br><br><br><br>
I have one too & have misplaced the instructions insert... but the link above is one I got when I googled "Rival rice cooker model 4350" (as well as your query here)... it looks to be useful/helpful!<br><br><br><br>
Debz
 
1 - 13 of 13 Posts
Top