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Discussion Starter · #1 ·
Ok, I work in a call center. We are allowed one 20 minute break during our 8 hour shift. Then we are allowed an extra 10 minutes (never seen this in writing though) for "personal" such as bathroom breaks. I go over this extra 10 minutes daily because I go to the bathroom more than twice a day. I don't chat with my co workers, but lately our newer manager has been cutting heads and I'm getting worried that I may be next because of this, though I keep track of all my time away from my desk. (I may have posted about this before but not sure) Is there anything I can do to cover myself? It sounds silly but the way the department is going lately.....
 

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Herbivorous Urchin
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<div class="quote-container"><span>Quote:</span>
<div class="quote-block">Originally Posted by <strong>dusty_scholar</strong> <a href="/forum/post/2954107"><img alt="View Post" class="inlineimg" src="/img/forum/go_quote.gif" style=""></a><br><br>
Ok, I work in a call center. We are allowed one 20 minute break during our 8 hour shift. Then we are allowed an extra 10 minutes (never seen this in writing though) for "personal" such as bathroom breaks. I go over this extra 10 minutes daily because I go to the bathroom more than twice a day. I don't chat with my co workers, but lately our newer manager has been cutting heads and I'm getting worried that I may be next because of this, though I keep track of all my time away from my desk. (I may have posted about this before but not sure) Is there anything I can do to cover myself? It sounds silly but the way the department is going lately.....</div>
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If no one has talked to you about it, it sounds like you're worrying for no reason.
 

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Isn't that against labor laws to begin with? Maybe it's just Canada, but I always thought that in an 8 hour shift you were entitled to one paid 30 minute break, and 2 unpaid 15 minute breaks.<br><br>
But I agree with River. I'm sure they'd mention it first if they thought it was an issue.
 

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Herbivorous Urchin
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In Washington State and Alaska State you get two fifteen minute paid breaks and one unpaid thirty minute break for an 8 hour shift.<br><br>
Edit: And in Alaska you 30 minute unpaid has to be taken before 6 hours of work, and in Washington state it has to be before 5 hours of work.
 

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Discussion Starter · #6 ·
They have talked to me about it.<br>
Also, they way it works here, is you get 20 minutes of paid break time during an 8 hour shift, if you work 8.5 hrs then you get those 20 minutes of paid, plus a 30 min unpaid break. I tried to change my hours so I would stay 30 minutes later so I could take that 30 min break during my shift, but they wouldnt let me because if i stayed 30 minutes later, there would be some nights where the sole supervisor for those 30 later minutes would be my dad, which is not allowed even though he's not my direct supervisor. And I could change it to come in 30 minutes earlier, but I shouldn't have to change my hours over this anyway....
 

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I hope you at least get paid well for putting up with a job like that. Ugh. I work from home and I couldn't imagine not crapping when I need to.
 

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that really sucks! i also work at a call centre here in australia. we get a 30min unpaid lunch break and two 15 min paid breaks during a 7.50hr shift. regarding unsheduled break, we are allowed to go to the toilet if we need to as long as our adherence to our schedule is at least 91% by the end of the month. have you told them the reason why you take extra breaks? if i was in your situation i would probably have a chat to my supervisor and let them know what is going on so they are not suspicious as per the extra breaks during the day. maybe even consider going to a doctor and ask them to put it in writing?? that should make them leave you alone as long as you are not overdoing it. good luck!
 

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Frequent bathroom use could easily be considered a medical issue. Termination based on this could qualify as wrongful termination. If it's something that has been directly mentioned to you, then it may be wise to get a note from your doctor.
 

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I was just coming here to say 'doctors note' but everyone else has beaten me to it. If you've gotta go, you've gotta go, holding it in habitually is really bad for you.
 

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uh, that would be very tough to handle. i'd be looking for another job, seriously. but you got to do what you go to do, and you'd know better than us.
 

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yeah that's not something they can legally fire you for...<br><br>
if by some chance you do get fired, submit a formal request in writing asking why you were terminated. they are obligated to respond by law if you request within 14 days, and then that could be some legal proof if needed (so long as they are honest).
 

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Discussion Starter · #16 ·
I'm in CT. I'll have to call the dr on monday and see if I can get some sort of note. Though I know a former co worker had had a dr's note about bathroom use and they still gave her a hassle about it. I get paid pretty well for what the job is, and I'm the sole breadwinner right now so I really can't afford a pay cut. I make about 1.5 times minimum wage, and get decent benefits, paid vac etc. and I work for a billion dollar corporation so law suits probably bad idea.... I suppose they can legal fire me for "work station attendance". Though my direct supervisor did say I'm one of her best employee (outside of an attendance problem that developed last year when I was calling out a lot because another employee was harassing me... though she's no longer employed so i'm way better now..)
 
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