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Originally posted by EquiPro

To have coffee that hot is to put your customers in danger. They knew it, and they continued to do it to save a few pennies.
Wouldn't it save money to keep the coffee at a lower temperature? It seems like the electricity/heat needed to heat the pot to 185 degrees would cost more than that needed to heat it to 140 degrees.

I believe it is the fault of both groups. McDonalds should not keep coffee hot enough to cause 3rd degree burns in 2-7 seconds, and the woman should have been careful since she could probably feel that the coffee was hot when she held the cup. People should think enough to be careful with hot liquids.

But seeing that what she was awarded was only a couple of days worth of McD's coffee sales, do they really care that much?
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