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Discussion Starter #1
I ordered a green tea latte with soy milk and they wanted to charge me 45 cents more. I refused to pay it and they rather throw out the latte (which was already made) than to let me have it after I wanted an explanation why it costs more.<br><br><br><br>
It's so annoying. Do they think vegetarians have extra $ to blow? With the recent increase in dairy products, I can't see why that little soy milk justifies a 45 cents price tag extra.<br><br><br><br>
Your comments?
 

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soymilk costs more.<br><br><br><br>
think about it this way: at a bar, you can get a vodka and club or you can pay more and get a Grey Goose and club.<br><br><br><br>
the only issue I would have had is if it wasn't posted.
 

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I agree with purrpelle... unless it wasn't posted that soymilk costs more than dairy milk, it's perfectly reasonable.
 

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There used to be one place here that didn't charge extra for soy milk, but now even they do just because soy milk costs them more. (Although they only charge 20 cents extra, which I appreciate.)
 

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Discussion Starter #5
No, it's not posted at Barnes and Noble.<br><br>
And 45 cents is still a bit much since it's additional to what I am already paying. And it was for a small cup.
 

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This is from the FAQ of a vegan-friendly coffee shop that I like:<br><br><br><br>
Question: "Why is <name> now charging for soy milk?"<br><br><br><br>
Answer: At this time, the cost of soy milk is almost 4 times the cost of milk. Adding $.50 to the cost of soy-made beverages allows us to basically recoup the cost of goods sold instead of losing money. It has been our policy to charge extra for soy beverages at our other locations and at <name> as well--a year ago soy beverages were $.50 extra and it is only with the new manager that there was some confusion. Rest assured we are trying to find cheaper soy or rice milk alternatives and when we do soy prices will drop as well we hold no malice for our vegan or lactose intolerant customers nor do we try to gouge those that have different needs.
 

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Let me break it down for you.<br><br><br><br>
A 12 oz latte (the smallest size at barnes and noble) has 8 oz of milk in it. Soy milk is $2 a quart, dairy milk is $0.50 a quart. There are four 8 oz servings in a quart.<br><br><br><br>
.25(2-.5) = .375. I figure the other 7 and a half cents is to cover the expense of throwing away made drinks when some has a fit about the pricing.
 

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I'm assuming it was a Starbucks you went to at B&N. I used to work at a retail Starbucks and they've always charged more for soy milk, 30 cents. The only time they don't charge you for it is when you buy plain coffee and simply add some soymilk to it.
 

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Every Starbucks I've ever been to posts it. It's a fact of life. Soymilk costs more. IME, they charge the same 45 cents whether it's a tall or a venti. Dunno if that's good or bad.<br><br><br><br>
PS: On further thought, it seems bad, because that seems like a sign that's it's merely a disincentive rather than a genuine cost.
 

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<div class="quote-container"><span>Quote:</span>
<div class="quote-block">Originally Posted by <strong>Tesseract</strong> <a href="/forum/post/0"><img alt="View Post" class="inlineimg" src="/img/forum/go_quote.gif" style=""></a><br><br><br>
PS: On further thought, it seems bad, because that seems like a sign that's it's merely a disincentive rather than a genuine cost.</div>
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I think it is just meant to be simple. Soymilk used is not only a function of the cup size but also of the type of drink. Most pizza places charge a flat price for toppings regardless of pizza size (or actual expense of the topping). This is certainly not a disincentive to order additional toppings!<br><br><br><br>
Frida, Starbucks does not operate in Barnes and Noble locations. The Barnes and Noble Cafes "proudly serve starbucks coffee" but are not starbucks retail locations.
 

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<div class="quote-container"><span>Quote:</span>
<div class="quote-block">Originally Posted by <strong>purrpelle</strong> <a href="/forum/post/0"><img alt="View Post" class="inlineimg" src="/img/forum/go_quote.gif" style=""></a><br><br>
soymilk costs more....</div>
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It's also about supply and demand. Unfortunately, soy milk isn't in high enough demand for it to be supplied cheaper ...
 

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<div class="quote-container"><span>Quote:</span>
<div class="quote-block">Originally Posted by <strong>remilard</strong> <a href="/forum/post/0"><img alt="View Post" class="inlineimg" src="/img/forum/go_quote.gif" style=""></a><br><br>
Most pizza places charge a flat price for toppings regardless of pizza size (or actual expense of the topping). This is certainly not a disincentive to order additional toppings!</div>
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Really? It's been quite a while since I ordered pizza. The last place I ordered from regularly actually DID charge more for toppings on bigger pizzas, and charged more for certain premium toppings like artichoke hearts. But it was a small locally owned joint, not a major chain. I'll have to take your word for it on them.
 

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Discussion Starter #13
<div class="quote-container"><span>Quote:</span>
<div class="quote-block">Originally Posted by <strong>remilard</strong> <a href="/forum/post/0"><img alt="View Post" class="inlineimg" src="/img/forum/go_quote.gif" style=""></a><br><br>
Let me break it down for you.<br><br><br><br>
A 12 oz latte (the smallest size at barnes and noble) has 8 oz of milk in it. Soy milk is $2 a quart, dairy milk is $0.50 a quart. There are four 8 oz servings in a quart.<br><br><br><br>
.25(2-.5) = .375. I figure the other 7 and a half cents is to cover the expense of throwing away made drinks when some has a fit about the pricing.</div>
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Remilard:<br><br><br><br>
I didn't have a fit. They poured it out as I was trying to understand from them why there is an extra charge and that it's not posted. I am a gentle person and do not have fits. Also, I don't buy real milk. So, it's hard for me to understand the distinction. To me, soy milk is the norm.<br><br><br><br>
I just thought, for better customer service, they shouldn't have poured the drink away so quickly before I can understand what's going on. Don't you see that?<br><br><br><br>
Your tone of voice is not appreciated.
 

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I would have been quite upset if it was not posted too. I don't have a problem with them charging more for soymilk, because it does cost more, and they can't buy it in the massive bulk quantities they buy milk in.<br><br>
That being said, I *almost* had a fit when a local coffee shop I frequented took the price of soymilk off their menu and started charging 1$ for it. In a small. A whole extra dollar, which is absolutely redonkulous IMHO.<br><br><br><br>
So, I feel you pain about non posted soy prices.<br><br><br><br>
<<<<< really wants a soy latte.
 

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Discussion Starter #15
<div class="quote-container"><span>Quote:</span>
<div class="quote-block">Originally Posted by <strong>synergy</strong> <a href="/forum/post/0"><img alt="View Post" class="inlineimg" src="/img/forum/go_quote.gif" style=""></a><br><br>
I would have been quite upset if it was not posted too. I don't have a problem with them charging more for soymilk, because it does cost more, and they can't buy it in the massive bulk quantities they buy milk in.<br><br>
That being said, I *almost* had a fit when a local coffee shop I frequented took the price of soymilk off their menu and started charging 1$ for it. In a small. A whole extra dollar, which is absolutely redonkulous IMHO.<br><br><br><br>
So, I feel you pain about non posted soy prices.<br><br><br><br>
<<<<< really wants a soy latte.</div>
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Thanks for your comment.<br><br>
A lot of people drink soy milk for a variety of reasons - lactose intolerant, women's health, and cut down on dairy, etc. It's just not a vegan issue. I just think places like Barnes should be more sensitive. First they should offer the option and post the extra costs. Also, train their people to not treat customers asking for soy milk as some oddity or inconvenience. That's all!
 
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