So, my in-laws are doing this family cruise thing for 7 days that I am obligated to do. Prior to purchasing tickets I was told by the travel agent not to worry that they would have options for me and would be able to accommodate a vegan, but after reading some info on cruises I requested a special form to make sure that I would be accommodated. Prior to having my husband send out my form I read up on their cruise info and it looked like I would have no problem being accommodated, but here is the email I got back:
-----Original Message-----
From: special_needs@rccl.com [mailto:special_needs@rccl.com]
Sent: Friday, May 20, 2011 1:32 PM
To: XXXXXX (my husband's email address)
Subject: RE: Special Needs Form
Hello,
Thank you for contacting us with your inquiry. Unfortunately, while we can accommodate some special dietary needs, such as food allergies and gluten-free, vegetarian, low-fat, low sodium, Lactaid/soy milk, Ensure and kosher meals, at no extra charge, we cannot accommodate vegan or lacto-ovo vegetarian. We apologize for any disappointment this may cause.
On all our daily menus, we offer a vegetarian selection (an appetizer or soup, salad and main entre). This does not have to be ordered in advance.
Please note, these meals are not specific to any style of vegetarian preparation and do contain dairy. Additionally, we do not provide vegan or macrobiotic meals of any kind and do not have access to organic food items.
Best regards,
Access Staff
GM
[THREAD ID:1-UD4Q9E]
-----Original Message-----
From: XXXX (husband's email address)
Sent: 5/19/2011 11:24:59 AM
To: <special_needs@celebrity.com>
Cc: XXXXX (my email address)
Subject: Special Needs Form
Hello,
Attached please find the Special Needs form for our trip in July. FYI, I had tried to fax this form over per the instructions this morning on four occasions and it would not go through.
Please let me know that this has been received and if you need any additional information from us.
Thanks,
XXXXX (husband's name)
Now to me this is like almost a direct attack on vegans. I don't understand how they are not willing to accommodate us but pretty much everyone else. What should I do? I really am supposed to go on this trip but why should I have to bring all my own meals which would probably be mostly bars and things that don't require being heated or refrigerated. I've heard that cruises were mostly very accommodating and this cruise line was as well.
-----Original Message-----
From: special_needs@rccl.com [mailto:special_needs@rccl.com]
Sent: Friday, May 20, 2011 1:32 PM
To: XXXXXX (my husband's email address)
Subject: RE: Special Needs Form
Hello,
Thank you for contacting us with your inquiry. Unfortunately, while we can accommodate some special dietary needs, such as food allergies and gluten-free, vegetarian, low-fat, low sodium, Lactaid/soy milk, Ensure and kosher meals, at no extra charge, we cannot accommodate vegan or lacto-ovo vegetarian. We apologize for any disappointment this may cause.
On all our daily menus, we offer a vegetarian selection (an appetizer or soup, salad and main entre). This does not have to be ordered in advance.
Please note, these meals are not specific to any style of vegetarian preparation and do contain dairy. Additionally, we do not provide vegan or macrobiotic meals of any kind and do not have access to organic food items.
Best regards,
Access Staff
GM
[THREAD ID:1-UD4Q9E]
-----Original Message-----
From: XXXX (husband's email address)
Sent: 5/19/2011 11:24:59 AM
To: <special_needs@celebrity.com>
Cc: XXXXX (my email address)
Subject: Special Needs Form
Hello,
Attached please find the Special Needs form for our trip in July. FYI, I had tried to fax this form over per the instructions this morning on four occasions and it would not go through.
Please let me know that this has been received and if you need any additional information from us.
Thanks,
XXXXX (husband's name)
Now to me this is like almost a direct attack on vegans. I don't understand how they are not willing to accommodate us but pretty much everyone else. What should I do? I really am supposed to go on this trip but why should I have to bring all my own meals which would probably be mostly bars and things that don't require being heated or refrigerated. I've heard that cruises were mostly very accommodating and this cruise line was as well.