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Discussion Starter · #1 ·
from a letter copied to ecovegans..<br><br><br><br>
"The recipe for Bournville the original plain chocolate is changing its site of manufacture and the new recipe will contain<br><br>
butterfat, which we believe will make it unsuitable for a vegan/dairy free diet.<br><br><br><br>
We do appreciate how disappointing this must be for you but please be assured we will be monitoring the situation closely."<br><br><br><br>
They do not appreciate how disappointing this is at all and I hope a crate load of chocolate falls on their heads and flattens them into the ground where they are then eaten by the undead.
 

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Well, I guess they just don't consider their vegan consumers to be very important. If their sales go down, they have no one to blame but themselves.
 

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Teri, on a little bit of a different perspective, at least they had the courtesy to inform. Many others would have just changed the formula without any warning whatsoever.
 

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oh my god!!!!!!!!!!!!!!!!!!!!!!!!! i always had bournville cuz i turned vegan but over these past few months i started eating normal chocolate again, but im back to bein a vegan now....and i thought, oh well, i can have bournville choc! cause u can make gorge cakes out of it with that as the ingredient. ARNT THEY JUST BLOODY WONDERFUL?????????????<br><br><br><br>
Katy<br><br>
p.s. how can we make them listen 2 us?
 

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maybe we should go out and buy all the bournville in the supermarket to last us forever........................................... ...................
 

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btw, is there any vegan chocolate with soya milk in? i found all the chocs that i tried that were vegan tasted so plain and all that was missin was the milkiness of normal chocolate........cant they use soya milk, or do they already use it and i just havnt found a product that has it?????<br><br><br><br>
please reply!!<br><br><br><br>
Katy
 

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Discussion Starter · #8 ·
<div class="quote-container"><span>Quote:</span>
<div class="quote-block"><i>Originally posted by Robert</i><br><br><b>Teri, on a little bit of a different perspective, at least they had the courtesy to inform. Many others would have just changed the formula without any warning whatsoever.</b></div>
</div>
<br><br><br>
Well, I gather someone happened to write to them, and that was in the answer. If they had sold chocolate with milk in it without warning people they'd have ended up in the same postion as McNasties and the beef chips.
 

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Discussion Starter · #9 ·
Plamil chocolate is fabulous. My favourite is the mint one.<br><br>
Their Martello flavour is very 'milky'. And at one time Tesco were selling it. Which was just amazing, but these things come and go so I don't know if they still are.<br><br>
It was just so nice being on a long journey or out and about and being able to buy a bar of chocolate in a petrol station or railway station like omnis do... but then I need to diet so maybe it's nature's way of assisting me.
 

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<div class="quote-container"><span>Quote:</span>
<div class="quote-block"><i>Originally posted by spud</i><br><br><b>Well, I gather someone happened to write to them, and that was in the answer. If they had sold chocolate with milk in it without warning people they'd have ended up in the same postion as McNasties and the beef chips.</b></div>
</div>
<br><br><br>
Ahh, ok. Thanks.
 

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i sent this email to them<br><br><br><br><br><br><br><br><br><br>
<<<br><br>
<[email protected]> on 27/02/2003 03:02:40<br><br><br><br>
To: <a href="mailto:[email protected]">[email protected]</a><br><br>
cc:<br><br><br><br>
Subject: A Cadbury Online Consumer Query/Feedback<br><br><br><br><br><br>
A Cadbury Consumer query from Katy M<br><br><br><br>
Hi, I just found out that you are adding buttermilk to your Bournville. I,<br><br>
along will lots of other people, are vegan, and bournville is one of the<br><br>
few chocolates that we can eat. If you're going to change bournville and<br><br>
you're not going to consider what we feel, couldn't you think of a new<br><br>
product for your vegan customers? Otherwise you wont have any vegan<br><br>
customers left. Thank you.<br><br>
>><br><br><br><br>
i got a reply:<br><br><br><br>
<<Thank you for e-mail concerning the suitability of our products for a vegan<br><br>
diet.<br><br><br><br>
All of our products contain milk in their ingredients, with the exception<br><br>
of Fry's Chocolate Cream, Peppermint Cream and Orange Cream. However,<br><br>
these products are manufactured on the same production line as products<br><br>
which contain milk in their recipe and therefore there is a possibility of<br><br>
cross contamination. For those consumers with a milk allergy we are taking<br><br>
the precaution of including on future labelling of our Fry's range, a<br><br>
warning indicating this risk.<br><br><br><br>
The recipe for Bournville the original plain chocolate is changing its site<br><br>
of manufacture and the new recipe will contain butterfat, which we believe<br><br>
will make it unsuitable for a vegan/dairy free diet.<br><br><br><br>
We do appreciate how disappointing this must be for you but please be<br><br>
assured we will be monitoring the situation closely.<br><br><br><br>
Thank you for contacting us.<br><br><br><br>
Regards<br><br>
Charlie<br><br>
>>
 

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Discussion Starter · #12 ·
That's exactly the same identical letter that I saw before. Grr. I shall also write, in such a way that a real letter has to be written...
 

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Discussion Starter · #13 ·
Dear Charlie,<br><br>
you've been writing to some of my friends and telling them Bournville will soon no longer be vegan.<br><br>
This is so upsetting. Apart from the thousands of vegan chocolate addicts, who, unlike milk consumers have little choice in brands, flavours and textures, and therefore have focused all their love and addiction on Bournville, there are others to consider.<br><br>
No one is saying that chocolate is necessary to sustain life, but thousands of children with eczema and asthma have been put on milk free diets. So we all use Bournville to make their chocolate birthday cakes, and treats. So now we have thousands of unhappy vegans, thousands of unhappy kiddies, thousands of unhappy parents. And all because your new factory uses butterfat. Clearly unecessarily as the present Bournville recipe tastes delicious.<br><br>
So why is this we are all asking?<br><br>
No one has an answer yet and we think it's probably to grease the production line.<br><br>
Dozens of Dutch and Belgian chocolate makers don't use butterfat, nor do many of the health food chocolate manufacturers in England. You clearly know how to produce Bournville without butterfat so why are you torturing all us fans with this move to butter?<br><br>
A newsheet is circulating the internet asking for volunteers to chain themselves to the railings outside your factories, live in tents in your carparks, and write to all media outlets as a protest against yet another example of the consumer being treated as trash by the multinational manufacturer.<br><br>
Yours truly,<br><br>
Teri
 

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brilliant. good one Teri, let us know what they say back.<br><br><br><br>
i'll probably write them too when i have time. meanwhile i guess i'll try to find someplace that sells Bournville and buy a truckload of it <img alt="" class="inlineimg" src="/images/smilies/wink3.gif" style="border:0px solid;" title=";)"> i haven't had it in so long and was just thinking about it the other day and that i should track some down. it's hard to find around here. do you suppose the Scottish shop downtown would carry it? hmmmmmm *mental note to go downtown next week*
 

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<Are you guys all in Europe or the UK? In the US, we have a fairly good selection of vegan chocolate, the umbrella company of Tropical Source, Imagine (I think) makes a buncha vegan happy chocolate. Though, it is expensive.<br><br>
Do you guys eat refined sugar? -bone char- I avidly avoid it, though I'll eat the occasional candy or offered to me already bought dessert that has some.
 

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Discussion Starter · #16 ·
Uk sugar isn't thought to contain bone char. There are vegan chocolate bars available, but the thing about bournville is you can just pick one up in any shop without trekking to an organic health food store and paying a lot. And it tastes good. Some supermarket own brand choc bars are vegan, but it's an effort to remember which and keep track of them. I bet Bournville were supplying a supermarket or two and other bars will also cease to be vegan now.
 

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Discussion Starter · #17 ·
This is the reply that I got from Bournville.. I am so UNIMPRESSED with their customer service department which is clearly 100% mechanical and bereft of any intelligent human life form. Damn company don't deserve any money and I HAVEN'T FINISHED with this yet. grrrr. continued in the french thread...<br><br>
Thank you for e-mail concerning the suitability of our products for a vegan<br><br>
diet.<br><br><br><br>
All of our products contain milk in their ingredients, with the exception<br><br>
of Fry's Chocolate<br><br>
Cream, Peppermint Cream and Orange Cream. However, these products are<br><br>
manufactured<br><br>
on the same production line as products which contain milk in their recipe<br><br>
and therefore there<br><br>
is a possibility of cross contamination. For those consumers with a milk<br><br>
allergy we are taking<br><br>
the precaution of including on future labelling of our Fry's range, a<br><br>
warning indicating this risk.<br><br><br><br>
Bournville, the original plain chocolate, is changing its site of<br><br>
manufacture to the Cadbury<br><br>
factory in France where vegetable fat is not currently used. The new<br><br>
recipe Bournville will<br><br>
therefore contain butterfat, which will make it unsuitable for a<br><br>
vegan/dairy free diet.<br><br><br><br>
We do appreciate how disappointing this must be for you but please be<br><br>
assured we will be<br><br>
monitoring the situation closely.<br><br><br><br>
Thank you for contacting us.<br><br><br><br>
Regards<br><br>
Charlie
 

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Discussion Starter · #18 ·
<b>to the Cadbury factory in France where vegetable fat is not currently used. The new recipe Bournville will therefore contain butterfat, which will make it unsuitable for a vegan/dairy free diet.</b><br><br><br><br>
That's the only bit different from the idiot letter they are already circulating. ggrrrrr<br><br><br><br>
We have an expression in England "a right Charlie" - used when someone is a complete fool: I see why they use that name to sign off their letters.
 

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As if all those milk-eaters dont have enough chocolates to satisfy them. And as if bournville is going to make much difference to them now it has buttermilk in it. I mean hello????? Some consideration wouldnt go too far.<br><br><br><br>
Katy
 

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These letters suggest that Cadbury does not really manufacture the Bournville chocolate in factories that they own, but simply buys lots, batches, of chocolate bars from whatever company gives them a good deal, and then puts their label on them.<br><br><br><br>
I don't quite undertand the last sentence "please be assured we will be monitoring the situation closely." What are we supposed to be assured of? Of course they will be monitoring the situation; businesses monitor situations.<br><br><br><br>
 
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