ALERT: THAI AIRWAYS - unfriendly for vegetarians.

3595 Views 9 Replies 6 Participants Last post by bornveggieboy, Sep 12, 2007

bornveggieboy

Discussion Starter · Aug 26, 2007

Vegetarians across the globe please be aware of facts when you fly Thai Airways.

Snacks tainted with Shrimp.( which Thai airways calls it suitable for vegetarian)

Recently I found Thai airways distributed common snacks which is given along with drinks contained shrimps. Please note that among 25 airlines I have flown this is first time ever in my life I have come across a product which is not suitable for vegetarians which is given along with drinks, specially when thai flight attendants confirmed this to be suitable for vegetarians.

Please note that Thai vegetarian food always contain shrimp, oyster sauce, fish sauce which is even acceptable to budhist monks who live in temples.

When I raised issue with Thai airways I got reply which was an offer for award of 10000 Royal Orchid mileage points and If I accept this all my claims and their liability will cease on this subject. They infact indirectly asked me to shut my mouth with reward points. This airline did not feel ashamed to even mock at vegetarians, as their staff say vegetarians are always a problem, and we really do not understand why vegetarians have to be so adamant asking for special meals. The natural choice of born vegetarians are considered to be special diet for these lost freaks.

A senior crew however apologised and said even we report the issue they take it lightly and most of vegetarian meals also contain fish sauce/oyster sauce and shrimps which comes along with any kind of spices. She told me there are many complaints we have to face from passengers but seniors at Thai airlines are least concerned.

Vegetarians again- grow up and raise your voice. Airlines have no rights to ridicule vegetarianism as well as make mockery of our sentiments specially when they are surviving with our business equally.

Please send your protest to Thai airways if you happen to fly with them.

Along with Thai airways I request all the airlines who call vegetarian food as special meal whereas for born vegetarians it is natural and common choice. There is nothing special about it , and there is no reason to treat people indiffrently. Vegetarian choice has to be an open choice in all airlines. As couple of Airlines like SQ, AI, Jet Airways, Srilankan and some more vegetarian friendly companies are doing.

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veg*nrunner

· #2 · Aug 26, 2007

whats shrimp cheese?

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Lydia

· #3 · Aug 27, 2007

Shrimp cheese?

Sounds nasty.

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Bof

· #4 · Aug 27, 2007

My kids and I flew Royal Thai some years ago and had no trouble at all getting (real) vegetarian meals.

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bornveggieboy

Discussion Starter · #5 · Aug 28, 2007

BOF do you consider Oyster sauce, fish sauce or shrimp as vegetarian? Even temple food in thailand contains shrimp.

Moreover tomato sauce, chilli sauce, chilli power and other spices and sauces mostly contain shrimp. It is very normal for a monk also to consume meat, flesh , leave alone shrimp or oysters.

Above picture is an example of vegetarian snack served with drinks, which thai born crew in thai airways call it vegetarian.

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Mskedi

· #6 · Aug 28, 2007

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sybaritik

· #7 · Aug 28, 2007

Quote:

Originally Posted by bornveggieboy

This airline did not feel ashamed to even mock at vegetarians, as their staff say vegetarians are always a problem, and we really do not understand why vegetarians have to be so adamant asking for special meals. .

I totally sympathize with your situation because I wouldn't like to be given a snack containing those ingredients either, but I'm finding it a little hard to believe that an airline would actually mock you for being a vegetarian? That seems very unprofessional.

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Bof

· #8 · Aug 28, 2007

Quote:

Originally Posted by bornveggieboy

BOF do you consider Oyster sauce, fish sauce or shrimp as vegetarian?

Well, I've only been veg*n for 40 years so I'm still learning.

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bornveggieboy

Discussion Starter · #9 · Aug 29, 2007

Quote:

Originally Posted by Bof

Well, I've only been veg*n for 40 years so I'm still learning.

I salute your standard. Let thousands animals bless you who are saved in last 40 years. Great. Spread the veganism, vegetarianism and save animals. Once again let me admire you and your family. My tonnes of best wishes.

I am born vegetarian, do not know what meat or flesh is. Never stood close to meat, never entered the street which had butcher shop, Even if i see an animal being butchered on TV or video- I can't sleep or eat for next 24 hours.

I hope god will help me in keeping my all next generations perfect non-meat eaters as my ancestors were vegetarian from time immemorable.

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bornveggieboy

Discussion Starter · #10 · Sep 12, 2007

Finally I got this reply which thai airways admitted the mistake. but still they will keep repeating same mistake to the glory of their ignorance and or carelessness: ( my original complaint was based on ethical approach to animals , not on religious sentiments, but this poorly trained staff of thai airways keep repeating this as age, health and religious reason)

S4/00020429-PT \t\t\t\tSeptember 3, 2007

We are very sorry that we have not been able to satisfy you in our

previous response to your report of the mishandling of snacks for

Vegetarian passengers on board TG522 on June 22, 2007 and that our clear

explanations with the offer of 10,000.- complimentary miles did not meet with

your approval.

The complete file on hand has been fullt reviewed and we must admit

that in view of all your comments, no further propose is to be served by

repeating our investigation results. On behalf of all crew involved, we

apologize to you again for the poor handling and the lack of awareness

of crew about the issue. While we assure you that we do take

seriously about the problem without intention of insult to your religious

belief, and the offer is considered as a tangible expression of our apology

for your unpleasant experience on this occasion.

In an effort to resolve this matter most favourably, we would like you

to advise us exactly how we can make amends to resolve the issue to

your satisfaction.

We look forward to hearing from you and will revert as soon as possible

thereafter.

\t\t\t\t\t\tYours sincerely,

\t\t\t\t\t\tPapassara Thammasakjinda

\t\t\t\t\t\tAssistant Manager

\t\t\t\t\t\tCustomer Relations Service Department

Customer Relations Service Department <[email protected]>

Any body willing can write to thai airways on above email id.

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