So a Business has an ex client that badmouths them... - VeggieBoards
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#1 Old 03-10-2009, 12:22 PM
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Ok.... let's say you own a business.... and you have a client who believes in lieing and putting up crap about people that "wrong" him*



Is there anything a company or person can do, other than try to prove libel/slander to defend themselves without having a problem from defending themselves?











* very long story short.... client refers to the guy/business as not having morals: the guy gave a free item to the client -- client sold it and demanded money from the "bad morals" guy for giving him an inferior product -- the guy refused as would anyone with a brain.
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#2 Old 03-10-2009, 12:26 PM
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get a lawyer to write him a nice scary letter. often thats enough to shut someone up, and you don't have to actually take it to small claims or whatever.
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#3 Old 03-10-2009, 12:29 PM
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Are you talking about comments he makes about the business on the internet or something? Because when I research a company online, I will look at ALL comments. If there are tons of good comments and one bad one, I'll assume the one bad comment was made by some idiot. I would encourage people to leave positive comments if they had a good experience with the company.

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#4 Old 03-10-2009, 12:30 PM
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Quote:
Originally Posted by hoodedclawjen View Post

get a lawyer to write him a nice scary letter. often thats enough to shut someone up, and you don't have to actually take it to small claims or whatever.



That's what I was afraid of, having to get a lawyer to write a letter, the guy has a high-priced lawyer out of Chicago...



I was hoping there'd be some easy thing (not involving paying a lawyer a few hundred), that could be done -- if it comes to that as he's yet to really update his website; and I don't know what he's been saying.





Quote:
Originally Posted by Starblossom View Post


Are you talking about comments he makes about the business on the internet or something? Because when I research a company online, I will look at ALL comments. If there are tons of good comments and one bad one, I'll assume the one bad comment was made by some idiot. I would encourage people to leave positive comments if they had a good experience with the company.



Yeah online comments mainly -- as he puts them on his website... as he's an international person (he travels a LOT), it could potentially cause problems if he mentioned my company name as it's unique enough that it's pretty much the only thing returned if you search for it.
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#5 Old 03-10-2009, 12:32 PM
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i can't think of anything else really. you don't want to pander to him (cos it might never end, and arseholes shouldn't prosper) or lower yourself to joining in (makes you look just as bad to anyone objective looking in from the outside)... so...?
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#6 Old 03-10-2009, 12:35 PM
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actually... if he's prone to posting things online and ranting about them, perhaps an incredibly nice letter would work? if he's the type who puts that stuff up online then tries to tear it to shreds, anyone who reads it'll see that you're being amicable and he's being a complete tit. he'll dig a deeper hole for himself.
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#7 Old 03-10-2009, 12:36 PM
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Quote:
Originally Posted by hoodedclawjen View Post

i can't think of anything else really. you don't want to pander to him (cos it might never end, and arseholes shouldn't prosper) or lower yourself to joining in (makes you look just as bad to anyone objective looking in from the outside)... so...?









actually... if he's prone to posting things online and ranting about them, perhaps an incredibly nice letter would work? if he's the type who puts that stuff up online then tries to tear it to shreds, anyone who reads it'll see that you're being amicable and he's being a complete tit. he'll dig a deeper hole for himself.



For now I'm going to hope he does nothing but pay his bill (haven't been able to check my PO Box), and keep his mouth shut. I save all my e-mails, and I have proof where he's lied about things to get out of paying (which anything he says would be related to that most likely) -- and copies of where I'd recommended different things that he ignored. So if it did come to that, I should have enough to prove I'm right (if e-mails are considered valid these days).



He would post letters online that he receives, but they'd make him look bad so he "paraphrases" them in his style if anything. So a letter to him saying "You haven't paid your bill, I'm taking you to court" becomes him saying "I will no longer do business with person X because they harass people" Kind of a "it's true" but it's leaving out some very important details "truth".
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