New moderator guidelines at VB - VeggieBoards
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#1 Old 07-02-2013, 10:39 PM
Zelda Freak
 
Jennifer C's Avatar
 
Join Date: Jun 2012
Location: Rainy Portland, Oregon
Posts: 3,761
Hi everyone,
 
In order to be transparent and consistent about our moderator methods here at VB, we (the mods) wanted to post some of our VB Mod Guidelines, including our goals and some new methods we're trying out. This thread will eventually be linked to the updated community rules so that members can easily find it later. 
 

Mods at VB have the following goals...

  • Offer support to everyone, including vegetarians, vegans, transitioning vegetarians, raw vegans and so on, not just members who follow our same diet/lifestyle choices. 
  • Maintain a positive attitude. (we're only human though).
  • Provide better communication when acting in an official capacity.
  • Make sure all members (mods included) are following the Terms of Service (TOS) and Community Guidelines.
  • Never publicly discuss action taken against any user either on the site, in PMs with other members or elsewhere online. 
 

A focus on member responsibility 

 
One of our new mod goals is to focus more on member responsibility first and mod involvement second. Meaning...
 
  • If a thread runs astray, we don't want to ignore it, but we don't just want to leap in and lock a thread, move a thread or issue warnings. Best case scenario, we would like to allow threads to go where they go naturally unless they've really gotten out-of-hand, such as there are personal attacks happening, the thread has gone extremely off-topic, become personal or members have reported a thread. 

 

  • We will be trying harder to ask members to self-edit their own posts before we jump in and edit a post for someone. 

 

  • Before giving an infraction for a first minor violation, we will message the member with a warning, or simply PM  the member to have a discussion. This way we're sure that the member understands the violation and has a chance to change any behaviors that may lead to an infraction. 
 

Focus on mod consensus 

 
We're trying to be fair and balanced when it comes to decision making, so going forward, we'll be trying hard to uphold a majority / consensus mod rule. Majority rule means before you can receive an infraction, be put on house arrest or be banned, at least 4 mods will discuss the situation and come to a mutual, if not, majority decision before any action is taken. 
 
Disclaimer: Because we have a small mod team and because at any given time some mods may be ill, on vacation or unavailable, our rule is that 4 or more mods must come to an agreement about the violation in question. 
 
NOTE: For super clear violations such as posting off-topic spam or porn, a mod will just fix the problem on their own asap. 
 

How we handle minor violations

 

For the most part we will be using a 3-strike system for minor violations. This means: 

  • If the mods feel you break a minor rule we will send you a warning PM, highlighting the rule you broke and ask you not to do it again.
  • If you break the same minor rule again, we will send another warning (up to three warnings total).
  • If you break the same minor rule four or more times you may be issued an infraction for breaking the rule and for subsequent times you break the same rule.
 

How we handle major violations

 
Because many of the major violations are difficult to interpret, mods will be handling them on a case-by-case basis.
 
If one mod feels someone has broken a major violation or a member reports a major violation, the mods will discuss the issue together and come to a consensus decision about what, if anything, needs to be done. If we think action should be taken the following may happen:  
 
  • You may get a warning about your behavior.
  • You may be asked to self-edit your own post.
  • You may receive an infraction.
  • You may be place on probation.
  • You may receive a temporary or permanent ban.
 

Dangerous situations don't apply

 
If someone is in a potentially dangerous situation, mod majority rule and consensus may not be used. For example, if you report that someone has posted your personal information or has threatened you - a mod will address it right away, since a mod discussion about it may take too long. 
 

To sum up

 
We're trying to create a safe, happy space for all members and we want to be able to handle the rules in a clear, consistent manner. Hopefully us being more transparent about the rules and how we handle problems will help. 
 
If you have any questions, comments or suggestions for us, please feel free to post below. 

~ Jennifer
 
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