ceryna
11-12-03, 08:46 PM
I recently visited the Origins website, and they had this apology (http://www.origins.com/special/apologies.tmpl) up about some ingredients that they were mistaken about.
I really like the fact that A) they admitted the mistake, B) they're suggesting alternative products to use until they C) replace the offending ingredients, and D) they're offering refunds for any product containing the ingredients, even if you've opened it and used it.
So if you find that a product you've purchased contains one of the offending items, you can send it back and get a full refund if you don't want to use it anymore.
I love Origins. :smitten:
I really like the fact that A) they admitted the mistake, B) they're suggesting alternative products to use until they C) replace the offending ingredients, and D) they're offering refunds for any product containing the ingredients, even if you've opened it and used it.
So if you find that a product you've purchased contains one of the offending items, you can send it back and get a full refund if you don't want to use it anymore.
I love Origins. :smitten: