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epski
10-21-03, 08:44 PM
Fascinating statistics and quotes in this article. And huzzah! WFM is really getting with the program:

http://www.usatoday.com/money/industries/food/2003-10-21-wholefood_x.htm

Whole Foods pledges to be more humane

By Bruce Horovitz, USA TODAY

Whole Foods Market on Tuesday will announce plans to become the first major grocery chain to adopt humane animal treatment standards.

The move follows nearly two years of intense pressure from two animal rights groups that have previously persuaded the fast-food giants — from McDonald's to Burger King — to improve standards.

It also comes at a time when consumer interest in animal rights issues has ramped up nationally. An overwhelming 96% of Americans say animals deserve "some" protection from harm and exploitation, according to a recent Gallup poll. The natural foods retailer, known for its organic offerings, will allow an independent third party to be named to audit its changes.

The plan gives activists added leverage to continue pushing Safeway and Kroger on animal welfare standards — and it relieves Whole Foods of potential image problems that might have miffed its mostly upscale audience.

But John Mackey, CEO of the grocery chain, insists the move wasn't motivated by a desire to be politically correct — nor was it the result of outside pressure.

"Whole Foods does not respond to coercion," he says of the 147-store chain with sales of $3.2 billion last year. "We re-examined (activists') claims and decided they were basically right."

It may cause meat prices to increase slightly, he says, but Whole Foods will clearly communicate to customers why.

Mackey himself recently shifted from being a conventional vegetarian to a vegan who abstains from all foods with animal byproducts. "I came across an argument I could not refuse: Eating animals causes pain and suffering to the animals."

Officials at the two animal rights groups, Vegetarians International Voice for Animals and People for the Ethical Treatment of Animals, were ecstatic.

"It's a big deal for the animals," says Lauren Ornelas, campaign director at VivaUSA, the domestic branch of the British-based animal rights group. "Whole Foods customers don't like the idea of ducks whose bills are cut off."

Under the new guidelines — which Mackey says should be in place before the end of 2004 — ducks will be treated more humanely before slaughter.

All of this is a long way from the reaction PETA got from Mackey and other executives at the company's annual meeting in March. They left the podium while a PETA member read an animal rights statement.

Now, Mackey is leading the charge. "It's pretty horrible what's going on with animals in America," he says. "Hopefully, this will put pressure on others to change their ways."

At least one consultant thinks Mackey is onto something here. "Animal welfare has gotten on everyone's radar screen," says John Lister, a brand consultant. "Whole Foods will now be seen as doing the right thing."

Thalia
10-21-03, 09:27 PM
Wow, that's great. For those of you who have whole foods (Ohio doesn't), this is a great response to give to omni's who say they care about animals but can't give up meat "Well then at least buy from whole foods" If they don't make the effort to do that, perhaps they are just giving you lip service.

Erin_S2S
10-21-03, 11:56 PM
Wonderful!

missleigh
10-22-03, 01:13 AM
In my city, there is a chain of stores called Harry's that about two years ago were bought out by Whole Foods. They have made the complete switch as far as what they carry in the stores, but they still have the Harry's name. This past weekend, I was at a Harry's, and they were having some kind of "Harvest celebration", with hay rides, pumpkin crafts or something, and...... freaking pony rides. I couldn't believe that Whole Foods would allow kids to ride on these poor ponies all day long. I mentioned this to an employee, and I got looked at like a weirdo.
I just thought I would mention that. It's almost on topic.

epski
10-22-03, 02:27 AM
You could write a letter to Mackey. I've done it on the foie gras thing. Never heard back from him, but look above for further proof that consumer pressure does have an effect, whether they publicly admit it or not.

Walter
10-22-03, 04:08 AM
missleigh, I work at a Whole Foods, and I can tell you exactly what to do to have the biggest effect. Each store has a marketing director (because Whole Foods doesn't have any national advertising) and their job for the most part is to locally advertise the store under the guise of working with the community (that's my cycnical way of putting it. ;))

I'm not positive, but I'd take a good guess that the store's marketing director arranged for the "harvest celebration." I bet if you called the store sometime Tuesday to Saturday (earlier in the week is better) between 9 and 5 and asked to speak to the marketing director you'd probably get in touch with the very person who arranged the whole celebration.

And honestly, customer service takes most complaints, so the marketing director would probably be taken aback once s/he found out why you wanted to speak to them. :D

(My store partnered with the neighborhood association for a street festival whose major sponsor was a Hummer dealer and they parked Hummers in front of my store!! GAH! I let our marketing director have it after that! :p)

Walter
10-22-03, 04:13 AM
epski, BTW, I hadn't heard this. I think it's great. :)

John Mackey came into the store I work at a few months ago and I noticed he was eating a vegetarian meal and it made me wonder if he was vegetarian... but now he's vegan. That's great! :D

epski
10-22-03, 06:23 AM
Yeah, I was happy to read that. Maybe it will result in a subtle rise in vegan products. Some of their stores are pretty well stocked, but the one closest to me is a little smaller, so vegans get the short end of the stick. If they tore out one of the meat counters, that would really help.

missleigh
10-22-03, 12:09 PM
Hey Mikie,

Thanks for the info! I was planning to write an email, but you're right- I should call. The only thing I'm worried about is that the reason I was at this particular Harry's is that I was working, doing a supplement demo. I was hoping to be anonymous with my complaint, so that the company in which I work for isn't affected in any way. (Not that it would be right that they would be, but you never know) So, I will definately call, now that I know who to ask for!






missleigh, I work at a Whole Foods, and I can tell you exactly what to do to have the biggest effect. Each store has a marketing director (because Whole Foods doesn't have any national advertising) and their job for the most part is to locally advertise the store under the guise of working with the community (that's my cycnical way of putting it. ;))

I'm not positive, but I'd take a good guess that the store's marketing director arranged for the "harvest celebration." I bet if you called the store sometime Tuesday to Saturday (earlier in the week is better) between 9 and 5 and asked to speak to the marketing director you'd probably get in touch with the very person who arranged the whole celebration.

And honestly, customer service takes most complaints, so the marketing director would probably be taken aback once s/he found out why you wanted to speak to them. :D

(My store partnered with the neighborhood association for a street festival whose major sponsor was a Hummer dealer and they parked Hummers in front of my store!! GAH! I let our marketing director have it after that! :p)

missleigh
10-22-03, 02:24 PM
I just called the marketing director of that store, and told her how I felt. She told me that she was also an animal lover, and she didn't consider having the ponies there exploitive, and that it was a petting zoo, not pony rides. Whatever. I told her how I felt, and she said that she would relay the complaint upwards.

Sorry, I know this isn't exactly about the article that Epski posted.

American
10-22-03, 04:28 PM
Fascinating statistics and quotes in this article. And huzzah! WFM is really getting with the program:

http://www.usatoday.com/money/industries/food/2003-10-21-wholefood_x.htm
This is basicly a good thing for them...the closest to me is Ann Arbor, adn then in downers grove ILL. the thing that I an omni finds to be very funny is the comparison of Whloe Foods meat to Safe way adn Kroger that is laughable. like comapiring Mcd's to 21. This is good for free range farmers as they will probably be looking for more suppliers.
I take it this to all be be good for them as whole considering thier target market is made up of a group not unlike this board. Good article, good promotion, adn great oppurtunity.

mouse
10-22-03, 06:50 PM
Another reason to shop Whole Foods!!!

Walter
10-22-03, 07:16 PM
I just called the marketing director of that store, and told her how I felt. She told me that she was also an animal lover, and she didn't consider having the ponies there exploitive, and that it was a petting zoo, not pony rides. Whatever. I told her how I felt, and she said that she would relay the complaint upwards.

Sorry, I know this isn't exactly about the article that Epski posted.

Cool. I'm glad you did this! I wish there would have be two dozen people who would have called and spoke to ours about the Hummers that were parked outside the store that day!!

mountainvegan
10-22-03, 07:23 PM
Great news. We don't have Whole Foods around here (to my knowledge). This is just one more big step in the right direction. :D Thanks for sharing, epski.

Fenguin
10-27-03, 11:18 AM
Does anyone know how this compares to Wild Oats? I have both stores roughly the same distance from me, and they seem to charge similar prices. If Wild Oats has been particularly lax in this department it would be a tiebreaker for me.

EquiPro
10-27-03, 12:17 PM
I meant to post this last week, as I went to Whole Foods (one of the 3 places I shop) and was THRILLED to find that they have this new meat policy. I will definitely shop for my meat exclusively at Whole Foods until I can get my own beef.

I'm going to talk to the people at Central Market here,

www.centralmarket.com

too. I can't imagine that they would want to be "outdone" by Whole Foods.

Walter
10-27-03, 03:28 PM
I'm going to talk to the people at Central Market here,

www.centralmarket.com

too. I can't imagine that they would want to be "outdone" by Whole Foods.
Do everyone a favor by emailing the corporate office. I can guarantee that saying "Are you guys going to meet WFMs standards?" to any worker will just annoy them. There are certain things that happen again and again and again in retail jobs and people comparing "your" store to another one is one of them. It's hard to act genuinely nice when you have to tell 200 people a day the same thing. :D

Any changes in WFMs animal welfare standards may have to do with John Mackey's new found veganism... but something tells me it has something more to do with PETA's http://www.wholefoodshurtsanimals.com/index3.html :moonpie:

Peebs
10-28-03, 06:31 PM
This is the type of PETA action I support.

Sorrow
11-02-03, 06:19 PM
This is great...I am completely thrilled. What an exciting dive for the AR movement. This should help alot with convincing other stores to do the same if not more. :up: This rock and I can't discribe how hopeful this makes me.
Thanks for sharing